Acoustic Imaging Support

Support for projects occurs in many forms, including consulting on what equipment to buy, how to approach a data processing objective, assistance during offshore operations, training on software and general technical advice if a problem arises.

Acoustic Imaging, in collaboration with our US-, Canadian-, German- and Holland-based manufacturers, is ideally positioned to provide all forms of support both on-site and remotely.

Our on-site support consists of experienced geophysicists and surveyors trained on the latest hardware and software in our product range. All personnel possess current offshore medical and TBOSITA certificates, and can participate in the system mobilisation through to survey operations.

Remote support is based around TeamViewer, a software application that allows us to view or control a client computer linked over the internet. Troubleshooting a system setup or providing on-the-spot instructions on how to achieve a task or generate a data product is made simple with TeamViewer.

Other Support services include:

• Certified training on QINSy, Fledermaus, POS MV, POSPac MMS, SonarWiz, and SES-2000 products
• System installation and mobilisation
• Processing for all forms of hydrographic and geophysical data
• Interpretation services for bathymetry, backscatter, water column, and subbottom profiler data
• Technical report writing and data visualisation services

Contact Support

For the Teamviewer executable download here:

 TeamViewer (4432 KB)

Please forward your support issues to info@acousticimaging.com We welcome your questions.